Main Survey

opserv1

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service no.1: satisfaction with service use

Datafile

indresp

Index terms

Neighbourhood and Residence, Extra 5 Minutes Variables

Related question

serviceuse_w6.opserv

Satisfaction with service use

Text:
You said you had used SERVUSE=5the SERVUSE in the last 12 months. On a scale of 1 to 7 where 1 means completely dissatisfied and 7 means completely satisfied, how satisfied were you with the service? Please think of your typical experience using this service.

Universe:
if (GRIDVARIABLES.EMBoost = 1 | GRIDVARIABLES.GPCompare = 1 | GRIDVARIABLES.LDA = 1 | ff_NewImm = 1 (Part of EM Boost, GP comparison or LDA sample or is a recent immigrant)
and if any SERVUSE = 1 (Service used in last 12 months)

Wave specific data

Frequencies

Value labelValueAbsolute frequencyRelative frequency
Not available for IEMB-10461510.21%
inapplicable-83364174.45%
proxy-731286.92%
don't know-140.01%
completely dissatisfied11040.23%
21120.25%
32550.56%
43960.88%
59222.04%
68531.89%
completely satisfied711582.56%
Total45188100.0%

Frequencies

Value labelValueAbsolute frequencyRelative frequency
inapplicable-83840881.6%
proxy-739358.36%
refusal-220.0%
don't know-120.0%
completely dissatisfied11260.27%
21410.3%
32490.53%
44821.02%
510552.24%
610752.28%
completely satisfied715963.39%
Total47071100.0%