Main Survey

opserv10

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service no.10: satisfaction with service use

Datafile

indresp

Index terms

Neighbourhood and Residence, Extra 5 Minutes Variables

Related question

serviceuse_w6.opserv

Satisfaction with service use

Text:
You said you had used SERVUSE=5the SERVUSE in the last 12 months. On a scale of 1 to 7 where 1 means completely dissatisfied and 7 means completely satisfied, how satisfied were you with the service? Please think of your typical experience using this service.

Universe:
if (GRIDVARIABLES.EMBoost = 1 | GRIDVARIABLES.GPCompare = 1 | GRIDVARIABLES.LDA = 1 | ff_NewImm = 1 (Part of EM Boost, GP comparison or LDA sample or is a recent immigrant)
and if any SERVUSE = 1 (Service used in last 12 months)

Wave specific data

Frequencies

Value labelValueAbsolute frequencyRelative frequency
Not available for IEMB-10461510.21%
inapplicable-83713082.17%
proxy-731286.92%
don't know-130.01%
completely dissatisfied1120.03%
2170.04%
3210.05%
4380.08%
5720.16%
6760.17%
completely satisfied7760.17%
Total45188100.0%

Frequencies

Value labelValueAbsolute frequencyRelative frequency
inapplicable-84259790.5%
proxy-739358.36%
refusal-210.0%
completely dissatisfied1180.04%
2250.05%
3370.08%
4720.15%
51300.28%
61110.24%
completely satisfied71450.31%
Total47071100.0%