Main Survey

opserv4

Save 

service no.4: satisfaction with service use

Datafile

indresp

Index terms

Neighbourhood and Residence, Extra 5 Minutes Variables

Related question

serviceuse_w6.opserv

Satisfaction with service use

Text:
You said you had used SERVUSE=5the SERVUSE in the last 12 months. On a scale of 1 to 7 where 1 means completely dissatisfied and 7 means completely satisfied, how satisfied were you with the service? Please think of your typical experience using this service.

Universe:
if (GRIDVARIABLES.EMBoost = 1 | GRIDVARIABLES.GPCompare = 1 | GRIDVARIABLES.LDA = 1 | ff_NewImm = 1 (Part of EM Boost, GP comparison or LDA sample or is a recent immigrant)
and if any SERVUSE = 1 (Service used in last 12 months)

Wave specific data

Frequencies

Value labelValueAbsolute frequencyRelative frequency
Not available for IEMB-10461510.21%
inapplicable-83690881.68%
proxy-731286.92%
refusal-210.0%
don't know-140.01%
completely dissatisfied1470.1%
2340.08%
3660.15%
4880.19%
51160.26%
6870.19%
completely satisfied7940.21%
Total45188100.0%

Frequencies

Value labelValueAbsolute frequencyRelative frequency
inapplicable-84245190.19%
proxy-739358.36%
don't know-120.0%
completely dissatisfied1570.12%
2580.12%
3740.16%
41040.22%
51580.34%
61170.25%
completely satisfied71150.24%
Total47071100.0%