Main Survey

opserv5

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service no.5: satisfaction with service use

Datafile

indresp

Index terms

Neighbourhood and Residence, Extra 5 Minutes Variables

Related question

serviceuse_w6.opserv

Satisfaction with service use

Text:
You said you had used SERVUSE=5the SERVUSE in the last 12 months. On a scale of 1 to 7 where 1 means completely dissatisfied and 7 means completely satisfied, how satisfied were you with the service? Please think of your typical experience using this service.

Universe:
if (GRIDVARIABLES.EMBoost = 1 | GRIDVARIABLES.GPCompare = 1 | GRIDVARIABLES.LDA = 1 | ff_NewImm = 1 (Part of EM Boost, GP comparison or LDA sample or is a recent immigrant)
and if any SERVUSE = 1 (Service used in last 12 months)

Wave specific data

Frequencies

Value labelValueAbsolute frequencyRelative frequency
Not available for IEMB-10461510.21%
inapplicable-83699281.86%
proxy-731286.92%
don't know-120.0%
completely dissatisfied1240.05%
2330.07%
3320.07%
4550.12%
5770.17%
61110.25%
completely satisfied71190.26%
Total45188100.0%

Frequencies

Value labelValueAbsolute frequencyRelative frequency
inapplicable-84247290.23%
proxy-739358.36%
completely dissatisfied1490.1%
2400.08%
3600.13%
4930.2%
51450.31%
61110.24%
completely satisfied71660.35%
Total47071100.0%