Main Survey

opserv7

Save 

service no.7: satisfaction with service use

Datafile

indresp

Index terms

Neighbourhood and Residence, Extra 5 Minutes Variables

Related question

serviceuse_w6.opserv

Satisfaction with service use

Text:
You said you had used SERVUSE=5the SERVUSE in the last 12 months. On a scale of 1 to 7 where 1 means completely dissatisfied and 7 means completely satisfied, how satisfied were you with the service? Please think of your typical experience using this service.

Universe:
if (GRIDVARIABLES.EMBoost = 1 | GRIDVARIABLES.GPCompare = 1 | GRIDVARIABLES.LDA = 1 | ff_NewImm = 1 (Part of EM Boost, GP comparison or LDA sample or is a recent immigrant)
and if any SERVUSE = 1 (Service used in last 12 months)

Wave specific data

Frequencies

Value labelValueAbsolute frequencyRelative frequency
Not available for IEMB-10461510.21%
inapplicable-83722582.38%
proxy-731286.92%
don't know-110.0%
210.0%
380.02%
4170.04%
5470.1%
6660.15%
completely satisfied7800.18%
Total45188100.0%

Frequencies

Value labelValueAbsolute frequencyRelative frequency
inapplicable-84272290.76%
proxy-739358.36%
completely dissatisfied140.01%
2100.02%
3160.03%
4220.05%
5840.18%
61180.25%
completely satisfied71600.34%
Total47071100.0%