Main Survey

opserv8

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service no.8: satisfaction with service use

Datafile

indresp

Index terms

Neighbourhood and Residence, Extra 5 Minutes Variables

Related question

serviceuse_w6.opserv

Satisfaction with service use

Text:
You said you had used SERVUSE=5the SERVUSE in the last 12 months. On a scale of 1 to 7 where 1 means completely dissatisfied and 7 means completely satisfied, how satisfied were you with the service? Please think of your typical experience using this service.

Universe:
if (GRIDVARIABLES.EMBoost = 1 | GRIDVARIABLES.GPCompare = 1 | GRIDVARIABLES.LDA = 1 | ff_NewImm = 1 (Part of EM Boost, GP comparison or LDA sample or is a recent immigrant)
and if any SERVUSE = 1 (Service used in last 12 months)

Wave specific data

Frequencies

Value labelValueAbsolute frequencyRelative frequency
Not available for IEMB-10461510.21%
inapplicable-83580179.23%
proxy-731286.92%
don't know-160.01%
completely dissatisfied160.01%
2210.05%
3380.08%
4890.2%
53670.81%
65031.11%
completely satisfied76141.36%
Total45188100.0%

Frequencies

Value labelValueAbsolute frequencyRelative frequency
inapplicable-84093586.96%
proxy-739358.36%
don't know-120.0%
completely dissatisfied1150.03%
2220.05%
3320.07%
41280.27%
54040.86%
66701.42%
completely satisfied79281.97%
Total47071100.0%