Help and support

We offer a range of help and support to people who use Understanding Society, whether you’re new to the survey or a seasoned researcher with a specific question.

If you are a new user our Getting started guide will give you an introduction to the study. 

The User Support Forum is a place where you can ask specific questions or seek help from our user support team. Understanding Society user support staff monitor the Forum Monday to Friday throughout the year and the Forum also has information about questions that have been asked in the past.

We run a number of face-to-face training courses on different aspects of working with Understanding Society data and have online training courses on using Stata, SPSS and SAS.

We also host webinars on aspects of the study.

For more general training on data management and using data in research, the UK Data Service provides guides, video tutorials and training workshops.