Skip to content

Questionnaire Module Main Survey

serviceuse_w15

Service Use Module

Questions 3

serviceuse_w15.servuse

Service use in last 12 months

Type: multichoice

Source: UKHLS

Interviewer Instruction: CODE ALL THAT APPLY

Text: Which of these services have you used over the last 12 months?

OptionLabelAssociated variables
1Your local doctoro_servuse1 (o_indresp) Service use in last 12 months: Your local doctor
2A local hospitalo_servuse2 (o_indresp) Service use in last 12 months: A local hospital
3Social care serviceso_servuse3 (o_indresp) Service use in last 12 months: Social care services
4A council housing department or housing associationo_servuse4 (o_indresp) Service use in last 12 months: A council housing department or housing associati
5Police serviceo_servuse5 (o_indresp) Service use in last 12 months: Police service
6Local leisure services, such as swimming pool, tennis courts, keep fit classeso_servuse6 (o_indresp) Service use in last 12 months: Local leisure services, such as swimming pool, te
7Adult education classeso_servuse7 (o_indresp) Service use in last 12 months: Adult education classes
8A public libraryo_servuse8 (o_indresp) Service use in last 12 months: A public library
9A job centreo_servuse9 (o_indresp) Service use in last 12 months: A job centre
10Advice services such as those relating to benefits, employment or money adviceo_servuse10 (o_indresp) Service use in last 12 months: Advice services such as those relating to benefit
96None of the aboveo_servuse96 (o_indresp) Service use in last 12 months: SPONTANEOUS: None of the above

Universe:
if [(GRIDVARIABLES.EMBoost = 1 | GRIDVARIABLES.GPCompare = 1 | GRIDVARIABLES.LDA = 1 | GRIDVARIABLES.IEMB = 1 | GRIDVARIABLES.FBORN = 1 | INITIALCONDITIONS.UKborn = 5] // Part of EM Boost, GP comparison, LDA or Immigrant and Ethnic Minority Boost sample, or foreign-born continuing respondents and their co-resident sample members, or any other foreign-born identified this wave

serviceuse_w15.srvynot

Why not use service in last 12 months

Type: choice

Source: UKHLS

Interviewer Instruction: CODE ONE ONLY

Text: You said you had not used the {if SERVUSE=5} {SERVUSE} in the last 12 months, what was the main reason for not using this service?

OptionLabelAssociated variables
1You had no need of the serviceo_srvynot1 (o_indresp) service no.1: Why not use service in last 12 months
2There was no such service availableo_srvynot2 (o_indresp) service no.2: Why not use service in last 12 months
3There was a service available, but you did not like ito_srvynot3 (o_indresp) service no.3: Why not use service in last 12 months
4You did not know about this serviceo_srvynot4 (o_indresp) service no.4: Why not use service in last 12 months
5Public transport does not go where the services areo_srvynot5 (o_indresp) service no.5: Why not use service in last 12 months
6No access to a car as a driver or passengero_srvynot6 (o_indresp) service no.6: Why not use service in last 12 months
97Any other reason

Universe:
if [(GRIDVARIABLES.EMBoost = 1 | GRIDVARIABLES.GPCompare = 1 | GRIDVARIABLES.LDA = 1 | GRIDVARIABLES.IEMB = 1 | GRIDVARIABLES.FBORN = 1 | INITIALCONDITIONS.UKborn = 5] // Part of EM Boost, GP comparison, LDA or Immigrant and Ethnic Minority Boost sample, or foreign-born continuing respondents and their co-resident sample members, or any other foreign-born identified this wave
And if [any SERVUSE = 0] // Service not used in last 12 months

serviceuse_w15.opserv

Satisfaction with service use

Type: Number

Source: UKHLS

Text: You said you had used the [if SERVUSE=5] [SERVUSE] in the last 12 months.

On a scale of 1 to 7 where 1 means completely dissatisfied and 7 means completely satisfied, how satisfied were you with the service? Please think of your typical experience using this service.

Universe:
if [(GRIDVARIABLES.EMBoost = 1 | GRIDVARIABLES.GPCompare = 1 | GRIDVARIABLES.LDA = 1 | GRIDVARIABLES.IEMB = 1 | GRIDVARIABLES.FBORN = 1 | INITIALCONDITIONS.UKborn = 5] // Part of EM Boost, GP comparison, LDA or Immigrant and Ethnic Minority Boost sample, or foreign-born continuing respondents and their co-resident sample members, or any other foreign-born identified this wave
And if [any SERVUSE = 1] // Service used in last 12 months

What else is Understanding Society doing?

Email newsletter

Sign up to our newsletter