Questionnaire Module Main Survey
serviceuse_w4
Service Use module
Questions 3
serviceuse_w4.servuse
Service use in last 12 months
Type: multichoice
Source: UKHLS
Interviewer Instruction: CODE ALL THAT APPLY
Text: Which of these services have you used over the last 12 months?
| Option | Label | Associated variables |
|---|---|---|
| 1 | Your local doctor | d_servuse1 (d_indresp) mc your local doctor |
| 2 | A local hospital | d_servuse2 (d_indresp) mc a local hospital |
| 3 | Social care services | d_servuse3 (d_indresp) mc social care services |
| 4 | A council housing department or housing association | d_servuse4 (d_indresp) mc a council housing department or housing association |
| 5 | Police service | d_servuse5 (d_indresp) mc police service |
| 6 | Local leisure services, such as swimming pool, tennis courts, keep fit classes | d_servuse6 (d_indresp) mc local leisure services, e.g. swimming pool, tennis courts, keep fit classes |
| 7 | Adult education classes | d_servuse7 (d_indresp) mc adult education classes |
| 8 | A public library | d_servuse8 (d_indresp) mc a public library |
| 9 | A job centre | d_servuse9 (d_indresp) mc a job centre |
| 10 | Advice services such as those relating to benefits, employment or money advice | d_servuse10 (d_indresp) mc advice services e.g. those relating to benefits, employment or money advice |
| 96 | SPONTANEOUS: None of the above | d_servuse96 (d_indresp) mc spontaneous: none of the above |
Universe:
if (GRIDVARIABLES.EMBoost = 1 | GRIDVARIABLES.GPCompare = 1 | GRIDVARIABLES.LDA = 1 | ff_NewImm = 1 (Part of EM Boost, GP comparison or LDA sample or is a recent immigrant)
serviceuse_w4.opserv
Satisfaction with service use
Type: number
Source: UKHLS
Text: You said you had used {if SERVUSE=5} the [SERVUSE] in the last 12 months.
On a scale of 1 to 7 where 1 means completely dissatisfied and 7 means completely satisfied, how satisfied were you with the service? Please think of your typical experience using this service.
Universe:
if (GRIDVARIABLES.EMBoost = 1 | GRIDVARIABLES.GPCompare = 1 | GRIDVARIABLES.LDA = 1 | ff_NewImm = 1 (Part of EM Boost, GP comparison or LDA sample or is a recent immigrant)
and if any SERVUSE = 1 (Service used in last 12 months)
- d_opserv1 (d_indresp) service no.1: satisfaction with service use
- d_opserv10 (d_indresp) service no.10: satisfaction with service use
- d_opserv2 (d_indresp) service no.2: satisfaction with service use
- d_opserv3 (d_indresp) service no.3: satisfaction with service use
- d_opserv4 (d_indresp) service no.4: satisfaction with service use
- d_opserv5 (d_indresp) service no.5: satisfaction with service use
- d_opserv6 (d_indresp) service no.6: satisfaction with service use
- d_opserv7 (d_indresp) service no.7: satisfaction with service use
- d_opserv8 (d_indresp) service no.8: satisfaction with service use
- d_opserv9 (d_indresp) service no.9: satisfaction with service use
serviceuse_w4.srvynot
Why not use service in last 12 months
Type: choice
Source: UKHLS
Text: You said you had not used {if SERVUSE=5} the [SERVUSE] in the last 12 months, what was the main reason for not using this service?
CODE ONE ONLY
| Option | Label |
|---|---|
| 1 | You had no need of the service |
| 2 | There was no such service available |
| 3 | There was a service available, but you did not like it |
| 4 | You did not know about this service |
| 5 | Public transport does not go where the services are |
| 6 | No access to a car as a driver or passenger |
| 97 | Any other reason |
Universe:
if (GRIDVARIABLES.EMBoost = 1 | GRIDVARIABLES.GPCompare = 1 | GRIDVARIABLES.LDA = 1 | ff_NewImm = 1 (Part of EM Boost, GP comparison or LDA sample or is a recent immigrant)
and if any SERVUSE = 0 (Service not used in last 12 months)
- d_srvynot1 (d_indresp) service no.1: why not use service in last 12 months
- d_srvynot10 (d_indresp) service no.10: why not use service in last 12 months
- d_srvynot2 (d_indresp) service no.2: why not use service in last 12 months
- d_srvynot3 (d_indresp) service no.3: why not use service in last 12 months
- d_srvynot4 (d_indresp) service no.4: why not use service in last 12 months
- d_srvynot5 (d_indresp) service no.5: why not use service in last 12 months
- d_srvynot6 (d_indresp) service no.6: why not use service in last 12 months
- d_srvynot7 (d_indresp) service no.7: why not use service in last 12 months
- d_srvynot8 (d_indresp) service no.8: why not use service in last 12 months
- d_srvynot9 (d_indresp) service no.9: why not use service in last 12 months
