Contact Us

Get in touch and find us


Please get in touch with our helpdesk on freephone 0800 252 853 or 0800 015 5128 if you need to:

  • cancel or change an appointment
  • update your email address or telephone number
  • tell us you are moving house

Alternatively, email, fill out our online form for participants or check out our FAQs.

Did you know? We also have a dedicated participant section of the website with news and stories you may find of interest.


We are unable to answer individual research-related calls over the telephone. However, there is plenty of online help available:

For all other enquiries, email us

Partners & policy

If you are in Government, business, civil society, a think tank or Parliament and interested in:

  • receiving a tailored briefing or customised training course;
  • working in partnership with us on research;
  • developing policy events and conversations that matter,

then please contact the Policy Unit.

Write to us

Understanding Society
Institute for Social and Economic Research
University of Essex
Wivenhoe Park

To find out who funds, runs and supports the survey, check out our who’s who section.

Media, communications and impact

To discuss new findings from the survey and to arrange media interviews, please contact our Communications Team.

Rebecca Parsons
Communications Manager
01206 873 864

Louise Miles
Senior Communications and Website Officer
01206 873 986

Chris Coates
Research Impact and Project Manager
01206 873 685

Our News is updated every week with details of new research and findings and includes all latest press releases. Sign up for the survey’s quarterly email newsletter, Understanding Society Update or follow the survey on Twitter, Instagram or Facebook