Questionnaire Module Main Survey
serviceuse_w6
Service Use module
Questions 3
serviceuse_w6.servuse
Service use in last 12 months
Type: multichoice
Source: UKHLS
Interviewer Instruction: CODE ALL THAT APPLY
Text: Which of these services have you used over the last 12 months?
| Option | Label | Associated variables |
|---|---|---|
| 1 | Your local doctor | f_servuse1 (f_indresp) your local doctor |
| 2 | A local hospital | f_servuse2 (f_indresp) a local hospital |
| 3 | Social care services | f_servuse3 (f_indresp) social care services |
| 4 | A council housing department or housing association | f_servuse4 (f_indresp) a council housing department or housing association |
| 5 | Police service | f_servuse5 (f_indresp) police service |
| 6 | Local leisure services, such as swimming pool, tennis courts, keep fit classes | f_servuse6 (f_indresp) local leisure services, e.g. swimming pool, tennis courts, keep fit |
| 7 | Adult education classes | f_servuse7 (f_indresp) adult education classes |
| 8 | A public library | f_servuse8 (f_indresp) a public library |
| 9 | A job centre | f_servuse9 (f_indresp) a job centre |
| 10 | Advice services such as those relating to benefits, employment or money advice | f_servuse10 (f_indresp) advice services e.g. relating to benefits, employment or money |
| 96 | SPONTANEOUS: None of the above | f_servuse96 (f_indresp) spontaneous: none of the above |
Universe:
if (GRIDVARIABLES.EMBoost = 1 | GRIDVARIABLES.GPCompare = 1 | GRIDVARIABLES.LDA = 1 | ff_NewImm = 1 (Part of EM Boost, GP comparison or LDA sample or is a recent immigrant)
serviceuse_w6.opserv
Satisfaction with service use
Type: number
Source: UKHLS
Text: You said you had used {if SERVUSE=5} the [SERVUSE] in the last 12 months.
On a scale of 1 to 7 where 1 means completely dissatisfied and 7 means completely satisfied, how satisfied were you with the service? Please think of your typical experience using this service.
Universe:
if (GRIDVARIABLES.EMBoost = 1 | GRIDVARIABLES.GPCompare = 1 | GRIDVARIABLES.LDA = 1 | ff_NewImm = 1 (Part of EM Boost, GP comparison or LDA sample or is a recent immigrant)
and if any SERVUSE = 1 (Service used in last 12 months)
- f_opserv1 (f_indresp) service no.1: satisfaction with service use
- f_opserv10 (f_indresp) service no.10: satisfaction with service use
- f_opserv2 (f_indresp) service no.2: satisfaction with service use
- f_opserv3 (f_indresp) service no.3: satisfaction with service use
- f_opserv4 (f_indresp) service no.4: satisfaction with service use
- f_opserv5 (f_indresp) service no.5: satisfaction with service use
- f_opserv6 (f_indresp) service no.6: satisfaction with service use
- f_opserv7 (f_indresp) service no.7: satisfaction with service use
- f_opserv8 (f_indresp) service no.8: satisfaction with service use
- f_opserv9 (f_indresp) service no.9: satisfaction with service use
serviceuse_w6.srvynot
Why not use service in last 12 months
Type: choice
Source: UKHLS
Text: You said you had not used {if SERVUSE=5} the [SERVUSE] in the last 12 months, what was the main reason for not using this service?
CODE ONE ONLY
| Option | Label |
|---|---|
| 1 | You had no need of the service |
| 2 | There was no such service available |
| 3 | There was a service available, but you did not like it |
| 4 | You did not know about this service |
| 5 | Public transport does not go where the services are |
| 6 | No access to a car as a driver or passenger |
| 97 | Any other reason |
Universe:
if (GRIDVARIABLES.EMBoost = 1 | GRIDVARIABLES.GPCompare = 1 | GRIDVARIABLES.LDA = 1 | ff_NewImm = 1 (Part of EM Boost, GP comparison or LDA sample or is a recent immigrant)
and if any SERVUSE = 0 (Service not used in last 12 months)
- f_srvynot1 (f_indresp) service no.1: why not use service in last 12 months
- f_srvynot10 (f_indresp) service no.10: why not use service in last 12 months
- f_srvynot2 (f_indresp) service no.2: why not use service in last 12 months
- f_srvynot3 (f_indresp) service no.3: why not use service in last 12 months
- f_srvynot4 (f_indresp) service no.4: why not use service in last 12 months
- f_srvynot5 (f_indresp) service no.5: why not use service in last 12 months
- f_srvynot6 (f_indresp) service no.6: why not use service in last 12 months
- f_srvynot7 (f_indresp) service no.7: why not use service in last 12 months
- f_srvynot8 (f_indresp) service no.8: why not use service in last 12 months
- f_srvynot9 (f_indresp) service no.9: why not use service in last 12 months
