Questionnaire Module Main Survey
serviceuse_w10
Service Use module
Questions 3
serviceuse_w10.servuse
Service use in last 12 months
Type: multichoice
Source: UKHLS
Interviewer Instruction: CODE ALL THAT APPLY
Text: Which of these services have you used over the last 12 months?
| Option | Label | Associated variables |
|---|---|---|
| 1 | Your local doctor | j_servuse1 (j_indresp) Your local doctor |
| 2 | A local hospital | j_servuse2 (j_indresp) A local hospital |
| 3 | Social care services | j_servuse3 (j_indresp) Social care services |
| 4 | A council housing department or housing association | j_servuse4 (j_indresp) A council housing department or housing association |
| 5 | Police service | j_servuse5 (j_indresp) Police service |
| 6 | Local leisure services, such as swimming pool, tennis courts, keep fit classes | j_servuse6 (j_indresp) Local leisure services, such as swimming pool, tennis courts, keep fit clas |
| 7 | Adult education classes | j_servuse7 (j_indresp) Adult education classes |
| 8 | A public library | j_servuse8 (j_indresp) A public library |
| 9 | A job centre | j_servuse9 (j_indresp) A job centre |
| 10 | Advice services such as those relating to benefits, employment or money advice | j_servuse10 (j_indresp) Advice services such as those relating to benefits, employment or money adv |
| 96 | None of the above | j_servuse96 (j_indresp) None of the above |
Universe:
if (GRIDVARIABLES.EMBoost = 1 | GRIDVARIABLES.GPCompare = 1 | GRIDVARIABLES.LDA = 1 | GRIDVARIABLES.IEMB = 1 | GRIDVARIABLES.FBORN = 1 | INITIALCONDITIONS.UKborn = 5 (Part of EM Boost, GP comparison, LDA or Immigrant and Ethnic Minority Boost sample, or foreign-born continuing respondents and their co-resident sample members, or any other foreign-born identified this wave)
serviceuse_w10.opserv
Satisfaction with service use
Type: number
Source: UKHLS
Text: You said you had used {if SERVUSE=5} the [SERVUSE] in the last 12 months.
On a scale of 1 to 7 where 1 means completely dissatisfied and 7 means completely satisfied, how satisfied were you with the service? Please think of your typical experience using this service.
Universe:
if (GRIDVARIABLES.EMBoost = 1 | GRIDVARIABLES.GPCompare = 1 | GRIDVARIABLES.LDA = 1 | GRIDVARIABLES.IEMB = 1 | GRIDVARIABLES.FBORN = 1 | INITIALCONDITIONS.UKborn = 5 (Part of EM Boost, GP comparison, LDA or Immigrant and Ethnic Minority Boost sample, or foreign-born continuing respondents and their co-resident sample members, or any other foreign-born identified this wave)
and if any SERVUSE = 1 (Service used in last 12 months)
- j_opserv1 (j_indresp) service no.1: Satisfaction with service use
- j_opserv10 (j_indresp) service no.10: Satisfaction with service use
- j_opserv2 (j_indresp) service no.2: Satisfaction with service use
- j_opserv3 (j_indresp) service no.3: Satisfaction with service use
- j_opserv4 (j_indresp) service no.4: Satisfaction with service use
- j_opserv5 (j_indresp) service no.5: Satisfaction with service use
- j_opserv6 (j_indresp) service no.6: Satisfaction with service use
- j_opserv7 (j_indresp) service no.7: Satisfaction with service use
- j_opserv8 (j_indresp) service no.8: Satisfaction with service use
- j_opserv9 (j_indresp) service no.9: Satisfaction with service use
serviceuse_w10.srvynot
Why not use service in last 12 months
Type: choice
Source: UKHLS
Interviewer Instruction: CODE ONE ONLY
Text: You said you had not used {if SERVUSE=5} the [SERVUSE] in the last 12 months, what was the main reason for not using this service?
| Option | Label |
|---|---|
| 1 | You had no need of the service |
| 2 | There was no such service available |
| 3 | There was a service available, but you did not like it |
| 4 | You did not know about this service |
| 5 | Public transport does not go where the services are |
| 6 | No access to a car as a driver or passenger |
| 97 | Any other reason |
Universe:
if (GRIDVARIABLES.EMBoost = 1 | GRIDVARIABLES.GPCompare = 1 | GRIDVARIABLES.LDA = 1 | GRIDVARIABLES.IEMB = 1 | GRIDVARIABLES.FBORN = 1 | INITIALCONDITIONS.UKborn = 5 (Part of EM Boost, GP comparison, LDA or Immigrant and Ethnic Minority Boost sample, or foreign-born continuing respondents and their co-resident sample members, or any other foreign-born identified this wave)
and if any SERVUSE = 0 (Service not used in last 12 months)
- j_srvynot1 (j_indresp) service no.1: Why not use service in last 12 months
- j_srvynot10 (j_indresp) service no.10: Why not use service in last 12 months
- j_srvynot2 (j_indresp) service no.2: Why not use service in last 12 months
- j_srvynot3 (j_indresp) service no.3: Why not use service in last 12 months
- j_srvynot4 (j_indresp) service no.4: Why not use service in last 12 months
- j_srvynot5 (j_indresp) service no.5: Why not use service in last 12 months
- j_srvynot6 (j_indresp) service no.6: Why not use service in last 12 months
- j_srvynot7 (j_indresp) service no.7: Why not use service in last 12 months
- j_srvynot8 (j_indresp) service no.8: Why not use service in last 12 months
- j_srvynot9 (j_indresp) service no.9: Why not use service in last 12 months
